Állásajánlat megosztása

Hitelcsalás megelőzési manager

Dátum : 2019.08.15.

Hely: Budapest, BU, HU, 1131

Vállalat: OTP Bank Nyrt.


Job Title: Fraud manager - Lending


Brief description of the job:

The objective of this role is to create and lead the centralized fraud management team within OTP Group Risk Management Head Office.

Currently multiple functional areas are involved in fraud prevention and investigation processes in our organization. The role of the new team will be to create common definitions, drive operational excellence around fraud management, measure effectiveness and set targets for the involved parties. Besides providing support to OTP Hungary, the team will develop fraud management practices within the entire OTP Group.

This position is responsible for, but not limited to, the design, development, and implementation of fraud risk rules and strategies aimed at reducing fraud losses and avoiding future threats.



  • Setup and lead the new centralized fraud management unit within the Risk Management organization
  • Establish fraud management competence center within the Risk Management unit and increase fraud related risk awareness
  • Create and document fraud related definitions (both retail and corporate), draw process maps and identify areas participating in fraud management activities to ground common understanding
  • Assess the existing fraud risk management framework, develop and execute a strategy to enhance the framework across OTP Bank (and the group)
  • Maintain, enhance and implement fraud risk management related policies, procedures, methodologies and standards
  • Develop in-depth knowledge of the bank’s products, services, customers and geographic locations, and the potential fraud risks associated with those activities
  • Evaluate fraud trends, explain fraud losses, identify and assist with the closure of gaps and related deliverables
  • Identify best practice solutions on the financial services market and develop strategy to internally adopt new methodologies as needed
  • Organize monthly/quarterly internal fraud management forums to share latest portfolio trends, identify areas to be improved and increase information sharing effectiveness within the organization
  • Develop a reporting system which effectively measures operational effectiveness around fraud management activities and transparently provide information on prevented and suffered fraud losses
  • Setup KPI metrics for involved parties to ensure challenging targets are set based on commonly agreed definitions
  • Execute 2nd level control on fraud management processes, propose new solutions and continuously challenge operational excellence    


  • 7+ years of fraud risk management experience in the financial services sector
  • Prior experience in leading, managing or working at a high level in a fraud mitigation capacity; experience managing investigations and projects
  • Deep understanding of retail lending product and practices in the region
  • Thorough understanding of global fraud practices and industry trends  
  • Ability to collaborate across multiple functional areas while maintaining independence and effective challenge
  • Excellent analytical, organizational and project management skills
  • Dynamic, high-performing and self-driven professional
  • University degree in Business Administration, Statistics, Economics / Econometrics
  • Good communication skills (English)
  • Travel: 10%-20%


What we provide:

  • Unique opportunity in the Hungarian banking industry (HQ role)
  • Strategic role to develop fraud management framework
  • Continuously developing and innovative environment